Shipping Policy
When you place an order, you will receive an e-mail confirming your order placed and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is an acknowledgement that we have received your order, and does not confirm acceptance. Once the product(s) is/are dispatched an e-mail confirmation will be sent to you as "Dispatch Confirmation E-mail". If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package.
By placing an order you confirm that the product(s) ordered by you is/are purchased for your personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the Website.
You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.
Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity required for a normal household.
2. How long will my order take to arrive?
We make sure to process your order as quickly as possible. Order will arrive at the delivery address within 7-14 working days depending on the pin code. We ship throughout the week except on Sundays and public holidays. To ensure that your order reaches you in good condition and in the least time possible, we ship solely through reputed courier partners.
Public holidays are as applicable in India.
3. Do you ship to PO Box Addresses?
Unfortunately, we are unable to ship to a PO Box address.
4. I shipped my order to the wrong address. Can you reship my order?
We can only accommodate an address change request prior to dispatch of product(s) from our warehouse. Please raise the request by send an email us to care@themeghalayanage.com with your details and updated shipping address
5. Will I have to pay shipping charges for delivery in India?
We offer free shipping under standard delivery in India on orders above Rs 999. For all orders below Rs 999, we charge Rs 49 intra-state and Rs 99 inter-state. Additional Shipping charges are applicable for express(faster), customized and guaranteed deliveries. Express, customized and guaranteed deliveries are available at select few locations in India. Contact our customer care at care@themeghalayanage.com for more detail.
6. Do you ship overseas? If yes, what are international shipping charges?
Currently Unavailable
7. Is shipping free within India ?
No, Orders above Rs. 999 is free.
8. If not, what are the shipping charges ?
Order within Shillong city is Rs. 49/-
9. Is COD available for customers ?
No.