CUSTOMER ASSISTANCE

Privacy Policy

Information We Collect:

We may collect personal information you provide directly to us, such as your name, email address, phone number, and any other information you choose to provide when you create an account or use certain features of the app. We may also collect non-personal information about your device, including device model, operating system, unique device identifiers, IP address, and mobile network information.

How We Use Your Information:

We may use the information we collect for various purposes, including to:

• Provide Services: Enable you to access and use our mobile application, and provide you with related customer service.
• Personalize Experience: Customize and personalize your experience with our app, including displaying relevant content and advertisements.
• Communicate with You: Send you transactional messages, respond to your inquiries, and send you updates and information about the app.
• Improve Our Services: Analyze app usage, optimize content, and improve our products and services.
• Marketing: Send you promotional communications about our products, services, and promotions. You can opt out of these communications at any time.

    How We Share Your Information:

    We may share your personal information with third parties in the following ways:

    • Service Providers: We may share your information with third-party service providers who help us provide, maintain, and improve our services.
    • Legal Compliance: We may disclose your information when we believe disclosure is necessary to comply with the law, enforce our policies, or protect our or others' rights, property, or safety.
    • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction.

      Your Choices:

      You can access, update, or delete your account information by logging into the app and making the necessary changes in your account settings. You can opt out of receiving promotional emails or push notifications from us by adjusting your device settings or using the opt-out mechanism provided in the messages.

      Contact Us:

      If you have any questions about this Privacy Policy, please contact us at care@themeghalayanage.com.

      Last Updated: October 14, 2023